7 Days Return Policy
We value you as our loyal customers and want you to have a pleasant shopping experience with us. If you are not satisfied with your purchase, you may return it for a refund or exchange within 7 days since date of receiving your package.
|Simply follow the instructions written below for a hassle-free return procedure: Download and complete the Refund & Exchange Form here. Ensure Returns are Securely Packaged.Send to address below including this Refund & Exchange Form.|
Vama Creation Co., Ltd.
553,555,557 Soi Charoen Nakorn 5/1,Charoen Nakorn Rd.,Klongtongsai Klongsan, Bangkok 10600, Thailand.Tel : +662 861 0001
- To return an item it must be sent in its original packaging, complete and in saleable condition. Products and or jewelry cannot be sized or altered. If the product has any sign of wear, damage or alteration or otherwise we will not accept such return.
- If the product is not returned in its original packaging, a 20% restocking fee may apply. VAMA CREATION CO., LTD. reserves the right to refuse credit, or exchange of any item returned incomplete, or in a non-saleable condition due to negligence, damage, and or abuse, and the customer will be notified.
- Return postage and insurance are your responsibility (To be paid by purchaser). Any return charges billed to us will be deducted from your refund.
- Special Order items are not returnable. Exchanges are allowed for items of the same price value or less, where the price difference will be refunded. For an exchange of a higher valued item, customer is responsible for the price difference.